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The Essential-for-Success
Downtown Tool Kit

By Dolores P. Palma and Doyle G. Hyett
HyettPalma, Inc.
Making Downtown Renaissance a Reality

Nationwide, elected officials are realizing that great Downtown’s don’t just happen… they must be orchestrated. To do so, a clear blueprint is needed to orchestrate Downtown’s economic success.

The Tool Kit
There is a "essential-for-success" tool kit which must be in place for Downtown enhancement programs to succeed. The tool kit includes the following.

Vision — To enhance your Downtown in a way that pleases a majority of citizens and makes the best use of limited local resources, a shared community "vision" is needed. Local government officials and citizens, working together, must define their shared preferences and desires for the future. These communities ask themselves:

Do we want our Downtown to be guided by chance or choice?

Market Analysis — Downtown is part of an "industry" that includes many giants — from shopping centers to large discount stores to "power centers" to outlet malls to catalogues and Internet shopping. These giants wouldn't even think about going into business without first completing a market analysis. And, for Downtown's investors to play on a level playing field, this tool must be on hand for the commercial district. Therefore:

Starting your Downtown enhancement effort with a market analysis is absolutely essential.

Ideally, the market analysis should define Downtown's realistic potential for retail, office, and housing development. The market analysis should not be seen as an end in and of itself. Instead, the market analysis should be viewed as a means for defining an aggressive, implementation-oriented economic enhancement strategy that is tailored to address your Downtown's needs and recreate your Downtown's economy.

Enhancement Strategy — The visioning process and market analysis should culminate in defining a business-like Downtown enhancement strategy — a series of "right" actions to implement in your Downtown. Simply put, the Downtown enhancement strategy is an aggressive and implementation-oriented course of "right" actions that are based on the market analysis findings and visioning process.

While the "right" actions are unique to each Downtown, typically, a Downtown enhancement strategy includes actions that fall into the following issue categories:

  • Strengthening and retaining Downtown's existing businesses;
  • Attracting appropriate additional businesses to Downtown;
  • Improving the physical appearance of both public and private property;
  • Ensuring that Downtown is actually safe and perceived as being safe;
  • Making Downtown's parking and traffic patterns consumer-friendly; and
  • Marketing Downtown to current and potential spenders.

In essence, the Downtown enhancement strategy should provide a blueprint for actions that are business-like, stimulate reinvestment, and generate additional revenues for investors. Those implementing the enhancement effort should never lose sight of the fact that:

A successful Downtown is one whose investors (business owners, property owners, real estate developers, the local government, etc.) realize an increasing return on their investments — and, therefore, can justify reinvesting in Downtown over the long-term.

Downtown Partnership — For Downtown to reach its full potential, a management vehicle is needed that allows Downtown's key constituents to plan and work together to implement the enhancement strategy. To provide this vehicle, a strong private-public partnership must be in place. The partnership should act as the umbrella organization that unites all of Downtown's key partners in acting for the betterment of Downtown as a whole, serves as the primary advocate for Downtown and the enhancement effort, and provides the leadership necessary to implement the Downtown enhancement strategy.

Funding — Garnering an adequate level of funding, that allows the partnership to implement the enhancement strategy in a timely and quality manner, is critical for success. Therefore, immediate and aggressive fundraising efforts should be a high priority of the Downtown partnership. And, for long-term success, funds should be sought from a variety of private and public sources.

About the Authors

Dolores P. Palma and Doyle G. Hyett are the founders of Hyett Palma, Inc., the only national consulting firm specializing in the economic renaissance of Downtowns and older business districts. Since being formed in 1985, the firm’s work has restored confidence and stimulated private investment in hundreds of Downtowns nationwide. In addition, HyettPalma provides all technical assistance for the America Downtown® program (offered by the National League of Cities) and the Indiana Downtown® program (offered by the Indiana Association of Cities and Towns). The firm was recently selected to complete 10 Downtown economic enhancement strategies in Michigan in association with the Michigan Economic Development Corporation’s new Downtown enhancement program titled Blueprints for Michigan Downtowns, which was collaboratively created in association with the Michigan Municipal League and the Michigan State Housing Development Authority.

For more information concerning the America Downtown® program please call Deborah George-Feres with the National League of Cities at 202-636-3129.

For more information about HyettPalma, please visit www.hyettpalma.com.

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