Meet the staff of Southside Animal Hospital. My only wish is that they had emergency services but I guess with the 24 hour hospital nearby I think they figure most people will go there with an emergency. I called back at 5:15 PM and the attendant put me on hold and no one ever came back to the phone to tell me how my dog handled his surgery. I have used Griffin in Macon since my old dogs were puppies. However, I wouldn't have surgery on my animal here and I wouldn't expect them to be able to diagnose an issue that isn't black and white. I would much rather take my long haired tabby here for shaving and trimming rather than some place I don't know. Their prices are much more reasonable than any other vet and they are as knowledgeable and thorough as any other vet.
This is the reason I assumed someone would be there with her the entire time. It is going to be 36 tonight and I wanted to know if they were going to leave any heat on. I have been trying to get my do... HORRIBLE SERVICE!!!! She never smiles and comes across as a b***h to the custome... Dr. Griffin is a wonderful vet.
I have gone here several times for all 4 of my dogs. I wait for almost 15 minutes while they do blood work, the whole time not being able to be with my buddy. Everyone else was friendly and helpful.
Our goal at Allen & Griffin Animal Hospital is to provide you and your companion animals with compassion and to practice the highest quality medicine with an emphasis on client education. Y'all rock!This is a very good vet clinic. My complaint is that the black headed girl behind the desk needs a manners class. I hope with my review to give you the most honest review you will get from anyone on here. Friendly staff, and you can tell Dr Griffin really loves and cares for the animals he sees. I completely broke down. It was packed. Went in to have my dig get urgent care. I dropped my dog off this morning at Griffin Hospital and I was told to call back at 4:30 after surgery. He is caring and kind. He has always knew exactly what was wrong with them almost immediately.
I honestly have no idea how this man handles these many patients and the surgeries in one day. I called like they asked me to and because they couldn’t answer the phone, my dog can’t get his shots today and it’s too late to go anywhere else. And the small amount of equipment they have is fine for doing small things. He took excellent care of my poodle Val after she was attacked. I can never thank him enough!! He saved my dogs life once as well. She was never away from me so I was extremely worried about this causing her more stress since she has separation anxiety. They don't start seeing patients until 9 AM but when they do they are on a roll going in the order in which you arrive and sign in. I went in once in the afternoon and was told (after a 30min wait) that they aren’t seeing patients because the surgery schedule was too busy.
He is caring and kind. It's the only place we will go. This is a very non caring vet. He finally comes out to tell me that he passed away on me......I pushed past him and cried for a long time over my now dead best friend.
My Zoe(poodle) loves everyone there. My dog was very lethargic and needed seen immediately. My complaint is that the black headed girl behind the desk needs a manners class. And they do not have a phone service. On Saturday August 20, 2016 I awoke at 4:40 a.m. to my precious fur love of my life of 17 years having seizures in my bed beside me. I hope with my review to give you the most honest review you will get from anyone on here. They open at 8 and close their doors at 11:30 AM but continue to serve all customers until they are gone. Now I have to hope I can’t get my $1200 refunded to me for the training that he now can’t go to. Downloading, republication, retransmission or reproduction of content on this website is strictly prohibited.
Look elsewhere. They're just like Dr Jeff on Animal Planet. I drove almost two hours from the Atlanta area to take my sph... Dr. Griffin's office may be in an old building that lacks the bells and whistles of a new building, however, he truly CARES about animals. If my dog got out of surgery around 5 PM that means he won't eat or drink anything from Thursday night to Saturday morning. Even though we were not prev... We had an unfortunate incident where momma dog got pregnant only months after giving birth. Staff is friendly and professional. Kristy his front office personnel is so compassionate and... Dr. Keith is awesome. But I will NEVER go back after today! Maybe it was a hectic morning.
My heart is shattered and it kills me to think of her laying there all weekend alone and unattended to. Thank you for all that you do.Dr. You do have to wait.
I have never had any complaints or problems with the staff.
It's worth it for me to have a happy pup. I did and then I was told to call back again before 5:30 because he was still in surgery. {{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}Dr. If you are going in the afternoon they do not see patients until 3pm (they are closed for lunch for a bit). The other staff is outstanding and I have no complaints about any of them.
I took my daughter and her sick dog on a Monday morning. After 17 years with her and the past 9 years without ever even one night away from each other she dies in a strange place, in a cage, and alone without me. They take great care of my dog.