Am in Luton but looking at this list your site has crashed all over the country so why no apology or information in the media ?
Yes. on this server. Called, they know ther’s a problem. Tried messaging on Facebook but haven’t had a reply despite it saying “answers instantly”!I had a phone message from Tesco saying it was most likely my Debit Card and to check with my bank this morning. The time it takes to do an online shop is nearly as long as a physical shop. I can’t imagine what horrors would have awaited me if I’d had a spare week to devote to actually making it to checkout!I registered my complaint and Tesco were very polite, even asking me what browser I use.
Suggest to others that’s the way forward.I’m having the same issue re checkout .. talked with Tesco via Twitter .. their suggestions made no difference whatever. So annoyed at Tescos for changing its website for this awful rubbish site. Penicuik (just outside edinburgh)Could not complete my order ..said payment could not be processedMy delivery booked for 8-9pm yesterday was cancelled at 13.30pm without any explanation.
Tesco are going to lose a lot of business at what should be their busiest time of year if they don’t resolve this quickly. What a waste of time.Down in nottingham and I’m halfway through my order. Same at my parents’ place in St Albans.
Stayed uppress save changes it states sorry something went wrong will my order be cancelledI get all slots booked, even as the next day comes up at midnight.UPDATE – just spoke to tescos customer service and they have changed the cut off and amendment time to 11:45pm the night before so if you’ve added anything in your basket after then it won’t update or accept the payment.Payment keeps failing, does anyone know what will happen if we can’t make payment by my slot time?I cannot pay for my groceries online all of yesterday or today. It’s been like this for a couple of hours.Having problems with shopping uniforms on Tesco Direct. I have told Tesco so many times and they throw their failings back at me, saying it must be MY system, my server….goodness knows what. ?access denied in holbeach lincolnshire with talk talk network Can’t book a slotCan’t checkout with any card been trying fir 4 hours!! I did this by re-entering my postcode (exactly the same address) and clicked confirm. When will it be working?Today, all day in NW London – is really annoying as I was told by Tesco their IT dept would call me, that was early this morningBarrow in Furness grocery app not working, keeps saying sorry something went wrong.The may not be able to see it, but denying user problems exist is very poor SQA practice.
I’m going to cancel my delivery subscription.. ML9 2ETCan’t get on to the Clubcard pages to order vouchers!It’s getting down ‘ error occurred’ when trying to make a payment.Groceries website has been so slow for months now.
Mobile phones. Thought you were better than that. No luck. Obviously not the case given the amount of problems people are having.I have just spent 2 hours doing my normal weekly shop that takes about 40 mins usually.
Hopeless.Access denied today and yesterday tesco direct.
I’ve called my bank who have confirmed there’s nothing wrong with my card. They told me the website was running a bit slow and that there were a few issues which were on the fast track to being sorted out.I have no choice but to use another store. Went to Sainsburys in the end!Can’t checkout, I tried yesterday & when I called, was told to try again later-tesco was having problems with checkouts at the card authorisation section.Almost finished shopping and basket full system crashed anyone else having problems Pontypridd areaCannot book a slot for delivery – it has been an issue for a while. What is going on?Unable to book a delivery slot. (Essex, unfortunately)Website won’t let me confirm payment even tho I’m entering correct infoTalking about Tesco groceries site here but just wanted to rant somewhere about the new website they introduced a few months ago. The irony was I allowed a survey call back which also crashed when I have them a low score!Major problem today (12th December 2017) with online groceries which I first noticed yesterday evening.
Am i going to lose my order? Helllp [wails] (10 Posts) Add ... That won't work either (luckily all stuff still in basket ;). Absolutely awful and I wish they’d go back to the old one which I had no issues with.
When phoned they don’t seem to know they have an issue.
I’ve been on hold to Tesco for 12 minutes adn can’t get through.can’t get on to tesco club card website – says I’m not in the uk !!!!
Can’t check if payment is ok or if its actually going to come. Menu; Shop. I’ve entered two different card details and “confirm paymentâ€, then just goes back to the same screen with none of my card details there, just blank!