Skip to content
In November 2007, Grubhub secured $1.1 million in Series A funding, led by Amicus Capital and Origin Ventures for the purpose of expanding into Grubhub's portfolio of brands includes Seamless, AllMenus, MenuPages, LevelUp, and Tapingo. The plaintiffs filed their class-action Grubhub contractor lawsuit on June 29, 2018, in the U.S. District Court for the Northern District of Illinois. How do I know if Iâm authorized to use points? If you have made recent point redemptions, please allow 2 to 4 business days for changes to be reflected in the point balance on the Membership Rewards summary page.You can review point activity and view your point balance by logging into your Membership Rewards program summary page at Your transaction should appear on your Membership Rewards program statement within 2 to 4 business days after your purchase. As of 2019, the company had 19.9 million active users and 115,000 associated restaurants across 3,200 cities and all 50 states in the United States. You can choose to use points for your entire purchase (providing you have enough) or for only part of your purchase â itâs up to you. Seamless is an online and mobile food ordering platform for regional restaurants active in the U.S. and London.In September 2011, Grubhub secured $50 million in Series E funding and acquired New York-based competitor Dotmenu, the parent company of Allmenus and Campusfood.DiningIn, an online ordering and food delivery company based in In December 2015, Grubhub acquired Delivered Dish, a restaurant delivery service in seven markets across the Pacific Northwest and Southwest, including Denver, Las Vegas, San Diego, Portland, El Paso and Albuquerque.In August 2017, Grubhub entered into an agreement to acquire Eat24 from Certain assets were acquired from 11 franchisee-owned In 1999, New York lawyer Jason Finger founded SeamlessWeb to provide companies with a web-based system for ordering food from restaurants and caterers. In 2019, the company was sued for charging restaurants fees for phone calls taking place on Grubhub-issued phone lines lasting over 45 seconds—whether they resulted in orders or not.
If it has been more than 4 business days since your transaction has occurred, and the transaction is not showing in your Membership Rewards program statement, please contact Membership Rewards program Customer Care at 1-800-297-3276. If you change your mind and decide you want to use Membership Rewards points and allow American Express to share your point balance for the eligible Card(s) on file with your Grubhub or Seamless account, call Membership Rewards program Customer Care at 1-800-297-3276 for assistance. Basic Card Members can also earn points for spending by their Additional Card Members, but Additional Card Members will not be able to use points unless the Basic Card Member enables them to do so. If you would like to have your Corporate Membership Rewards points returned to your account instead, please contact Corporate Membership Rewards program Customer Care at 1-888-800-8564.The Membership Rewards point balance shown on Grubhub or Seamless reflects point balance information that may not include your most recent point redemptions.
Please allow 2 to 4 business days for the refund to post to your billing statement. To the extent holdings of Grubhub securities by directors or executive officers of Grubhub have changed since the amounts contained in the definitive proxy statement for Grubhub’s 2020 Annual Meeting of … Enter the dollar amount for which you would like to receive a statement credit for the points you use and click âApply.â You may edit your selection before placing your order.
If Iâm not authorized, how do I become authorized?I am the Basic Card Member (primary Card holder) and would like to change the authorization status of my Additional Card Member(s) to use Membership Rewards points. What should I do? Be sure your tablet is plugged in, and the volume is turned as high as possible. The restaurants themselves must review and audit call logs within the refund window in order to identify and dispute fees erroneously charged to them by Grubhub's algorithm.On November 10, 2016, after the victory of President Reporting from an August 2019 episode of podcast Underunderstood found that Yelp listings for some restaurants provide Grubhub "referral numbers" which, when called instead of the restaurant's phone number itself, facilitate recording of the calls and can result in the restaurant being charged commission fees, even in some cases when resulting in no order.In June 2019, reports came out alleging that Grubhub had registered more than 23,000 web domains in restaurants' names without their consent, in what was cast as "an attempt to generate greater commission revenue and prevent restaurants from building their own online presences." To find out if you are authorized to use points, please check with your Basic Card Member.If your Card was recently enabled to use points, it may take a few days before you are able to use points on Grubhub or Seamless.While checking out, either online or in the mobile app, using your existing Grubhub or Seamless account with your existing eligible Card on file, you will automatically be shown the available point balance and its associated dollar value for use on Grubhub or Seamless. On January 2, 2019, Petitioner filed aperfected charge of discrimination with the Respondent alleging that GrubHub Holdings, Inc. (“Employer”) subjected her to unequal terms and conditions of Grubhub features over 300,000 restaurants and is proud to partner with more than 225,000 of these restaurants in over 4,000 U.S. cities. The restaurants, not Grubhub, each decide what the delivery charge will be. If you use points and then a gift card and the order total is less than the value of the points you have chosen to use, you will be required to manually adjust the value of the points you have chosen to use.You will only be given the option to use Membership Rewards points if:Yes. Delivery Charge.