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All Rights Reserved.For the best experience on our site, be sure to turn on Javascript in your browser. Since 1846, A.T. Cross has been home to the highest quality Pens and Pencils, padfolios, reading glasses and more. Logos, engraving and other decorations are also excluded from this warranty, as are parts damaged from impact, abuse, or unreasonable use.In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of hand-held PCs, cell phones, smart phones, or other electronic devices. As such, please do not use any containers and/or materials you wish returned.For assistance with repairing or servicing A. T. Cross watches, please follow the If you have any questions about our online warranty service, or any other questions about repairing or servicing your Cross products, feel free to contact a Customer Service Representative by email or by telephone 1.800.561.1621.The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument through our warranty against mechanical failure, regardless of its age.In view of the fact that that the life of a pen can span generations and eventual damage can occur, reasonable repair charges will be levied for repairs other than mechanical failure.Leads, erasers, ink refills, stylus tips, fountain pen nibs, emblems and other customized decoration are excluded from this warranty as well as damage caused from impact, unreasonable use, and obvious abuse.In the case that your writing instrument is no longer in production and cannot be repaired, Cross will replace your existing writing instrument with a comparable Cross product.For service outside the United States, please follow the For the best experience on our site, be sure to turn on Javascript in your browser. In the event the Townsend® Fine Tip Stylus is no longer in production and cannot be repaired or replaced, it will be replaced with a comparable Cross product.Materials which have become worn in the course of normal use are excluded for this limited warranty. We take personal pride in our products and your satisfaction is our primary concern. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument. Cross Canada offers a 3 year warranty on all of its gas tanks and condensers. For a nominal handling fee (in applicable states), Cross will repair or replace your writing instrument or accessory as required and at our discretion. Shop our ultra-sleek and modern writing instruments, engraved styluses, padfolios, reading … It’s what hasn’t changed. Any Cross Townsend® Fine Tip Stylus requiring service under this warranty will be repaired or replaced at the sole discretion of Cross at no charge to you when it is found to be defective in materials or workmanship under normal use during the limited warranty period, and when it is received from you at our factory with proof of purchase. Headquartered in beautiful Providence, Rhode Island. Cross Canada offers a 1 year warranty on all of its chrome bumpers. 1 Year Warranty.
Any Cross product or part requiring service under this warranty will be repaired or replaced when received at their factory from the consumer. Our quick and easy online process will provide detailed instructions on how to send in your item(s) for service.What we’re most proud of, though, isn’t all that’s changed since 1846. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation may not apply to you.Cross limits the duration of any implied warranty, including the implied warranty of merchantability, to two years from the date of receipt. CUSTOMIZABLE GIFT SETS New Journal & Pouch Gift Sets.
Cross X Series Our boldest silhouette yet. A. T. Cross is proud to still be a part of the community we helped build. Some states and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.This warranty gives you specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.Excluded from this warranty are timepiece bracelet, strap, crystal, case, battery, any timepiece accessories, emblems or customized decoration and timepieces or parts damaged from impact, unreasonable use or obvious abuse. All Cross writing instruments and desk set pen holder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age.
Should there ever be a problem, please call a Customer Service Specialist at 1-800-282-7677. CDN$ 52.88 CDN$ 52. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument through our warranty against mechanical failure, regardless of its age. Damage not resulting from a defect in material or workmanship, damage caused by tampering or damage resulting from repairs not performed by Cross are not covered by this warranty.Cross disclaims liability for consequential damages for breach of any express or implied warranty, including warranty of merchantability, with respect to this timepiece. Back to search Warranty and returns. General returns: The general return policy is subject to the policy of the reseller selling the product.If you want to buy and try, check the reseller’s policy prior to making the purchase.. Warranty: Unless otherwise regulated by laws in the country where the product is purchased, 12 months warranty applies. Gifted for Generations Without proof of shipment, Cross cannot replace product it does not receive.For products purchased or used outside of the United States, upon discovery of a defect in the product within the warranty period (one year from date of purchase), please notify your local dealer or distributor. This also applies to those parts, such as door handles, cooling fan motors and hydraulic struts which are, … © 1999–2018 A. T. Cross Co. LLC.